Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how Soloinsight, Inc. ("Soloinsight," "we," "us," or "our") collects, uses, and shares information when you visit this CloudGate marketing website and related campaign pages (the "Site") or submit a request through our forms. The CloudGate platform provided to customers is governed by separate agreements; this policy covers the Site only.

Information We Collect

Information you provide. When you submit our demo or contact form, we collect the details you enter, typically your full name, work email, company, role, inquiry type, and any message content.

Information collected automatically. When you visit the Site, we and our providers may collect your IP address, browser and device type, operating system, referring URLs, pages viewed, and timestamps, using cookies and similar technologies.

Cookies and Similar Technologies

We use essential cookies to operate the Site, analytics cookies to understand usage, and advertising/retargeting cookies (for example, Google Ads, LinkedIn, and Meta) to show you relevant CloudGate ads on other platforms. Advertising and retargeting technologies load only after you select "Accept" in our cookie banner. You can decline, withdraw consent at any time, or manage cookies through your browser settings.

How We Use Information

• Respond to your request, schedule demos, and communicate with you about CloudGate.
• Send marketing and run advertising/retargeting campaigns where permitted or with your consent.
• Measure and improve the Site and our campaigns.
• Maintain security, prevent fraud and abuse, and protect our rights.
• Comply with legal obligations.

Legal Bases for Processing (EEA/UK)

Where the GDPR or UK GDPR applies, we process personal data based on your consent (e.g., advertising cookies), our legitimate interests (e.g., B2B marketing, securing the Site), the performance of or steps prior to a contract, and compliance with legal obligations.

How We Share Information

We share information with service providers who process it on our behalf (such as hosting, email delivery, CRM, analytics, and advertising platforms), with Soloinsight affiliates, and where required to comply with law, enforce our terms, or protect rights and safety. We may also share information in connection with a merger, acquisition, or sale of assets.

We do not sell personal information for money. Some sharing for cross-context behavioral advertising (retargeting) may be considered a "sale" or "share" under certain U.S. state laws; declining advertising cookies opts you out of this.

Data Retention

We keep personal information only as long as necessary for the purposes described here or as required by law, after which we delete or anonymize it.

Data Security

We use reasonable technical and organizational measures, including encryption in transit and access controls, to protect information. No method of transmission or storage is completely secure.

International Transfers

We are based in the United States and may process information in the U.S. and other countries whose laws may differ from yours. Where required, we use appropriate safeguards for international transfers.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to restrict or object to processing; to withdraw consent; and to opt out of targeted advertising. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights. You may also unsubscribe from marketing emails at any time using the link in each message.

Children's Privacy

The Site is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children.

Third-Party Sites

The Site links to other properties, including soloinsight.com, which are governed by their own privacy policies. We are not responsible for the practices of third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

Contact Us

Questions about this policy or your information? Contact Soloinsight, Inc., 49 Immigration Street, Charleston, SC 29403, USA, or email privacy@soloinsight.com.